Why cats become anxious even BEFORE arriving at the clinic
How our emotions are conveyed to the animal
Preparing for the trip: the carrier, space, smells, the journey
Why you shouldn’t take the cat out of the carrier immediately upon arrival
  Where does aggression at the clinic come from and how to deal with it
Why a cat may behave normally at one clinic and become stressed at another
How past experiences (even long-ago ones) influence an animal’s reactions
What is a cat-friendly clinic?